SRP Safety Net
If a bill becomes past due, we'll let someone know. Sign up a friend or family member now.
How it works
SRP Safety Net lets customers choose someone to notify if their electric bill ever becomes past due. Keeping family or close friends informed is one more way we can help protect our customers from disrupted service. Add someone to your Safety Net today, or ask an SRP customer to add you to theirs.
How to sign up
- To add someone to your Safety Net:
Complete the form below or call SRP at (602) 236-8888 to add a person to your Safety Net. They will begin receiving a mailed notification if your electric bill becomes past due.
- To join someone else's Safety Net:
If you'd like someone to add you to their Safety Net, encourage them to complete the form below or call SRP to add you.
Safety Net is a notification service only. Adding someone to your Safety Net does not give them access or control over your SRP account. If you'd like to authorize a third party to your account, you may do so through our account information release form.
Stay informed with email and text alerts
SRP's eNote account alerts are another way to send and receive timely information about an account. The Billing & Payment eNote sends a text or email alert when the bill is available, when the payment has been received, when the payment has not been made three days prior to the due date and again if the bill becomes past due.
You can configure these alerts to send to yourself, as well as to friends and family members. Simply update your contact information in My Account to include the people you wish to send alerts to, then subscribe them to the Billing & Payment eNotes option in your preference center.
If you have questions or need help signing up, please contact us: (602) 236-8888.