Learn about the public pricing process
SRP's publicly elected Board of Directors considers changes to prices through a public pricing process. See how we make decisions in the best interest of our customers, the environment and the communities we serve.
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What is the public pricing process?
On Dec. 2, 2024, SRP opened a public pricing process. Since that date, the publicly elected SRP Board reviewed proposed changes to SRP's price plans and offered customers the opportunity to provide feedback before making a decision.
The Board officially approved changes to SRP’s price plans on Feb. 27, 2025. The approved changes will take effect in the November 2025 billing cycle, which for many customers begins sometime in October 2025. Impacts of the approved changes will vary by customer, price plan and usage.
Read on to see the changes to price plans and prices that the Board has approved.
Overview of approved changes
How SRP establishes electricity prices
SRP is a political subdivision of the State of Arizona, and our price process is not governed by the Arizona Corporation Commission. Our publicly elected Board of Directors has the authority to establish electricity prices.
The Board reviews and decides on any proposed changes to SRP's standard electric price plans after providing notice to customers and offering them the opportunity to provide their feedback.
How the Board decides on prices
These are the principles the Board follows when making pricing decisions:
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Cost relation Prices need to reflect the cost of service. |
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Sufficiency Prices must enable SRP to recover the costs needed to maintain SRP's financial health. |
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Gradualism Changes should be evolutionary, not revolutionary (so as to avoid large price adjustments). |
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Equity Customers should pay their share of the costs SRP incurs on their behalf. |
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Choice Pricing options should be provided to help customers manage their energy costs. |
Public outreach
SRP conducted two open houses and several public board meetings. We invited customers to attend and share feedback.
See key meeting dates and locations below.
Open House Sessions
Open houses provided customers the chance to talk directly with SRP staff and share their thoughts on the proposed changes.
| DATE | TIME | LOCATION |
| Jan. 7 | 6:30-9:30 p.m. | Glendale Community College, Student Union – 6000 W. Olive Ave, Glendale, AZ 85302 |
| Jan. 9 | 6:30-9:30 p.m. | ASU Polytech Campus Union, Cooley Ballroom – 5999 S. Backus Mall, Mesa, AZ 85212 |
Board Meetings
Review information associated with the Board meetings where SRP’s Board of Directors deliberated and discussed the proposed changes.
| Date | Time | Location |
| Jan. 31 | 9:30 a.m. | Mohave Room: 1500 N. Mill Ave., Tempe, AZ 85288 |
| The Management Proposal meeting has concluded. A recording of the meeting is available below. Topic: SRP Public Price Process Board Meeting – Management Proposal – Recording |
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| Date | Time | Location |
| Feb. 6 | 9:30 a.m. | Mohave Room: 1500 N. Mill Ave., Tempe, AZ 85288 |
| The Public Price Process Board meeting has concluded. A recording of the meeting is available below. Topic: SRP Public Price Process Board Meeting - Organizational and Public Comment – Recording |
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| Date | Time | Location |
| Feb. 11 | 9:30 a.m. | Mohave Room: 1500 N. Mill Ave., Tempe, AZ 85288 |
| Feb. 11 | 5:30 p.m. | Mohave Room: 1500 N. Mill Ave., Tempe, AZ 85288 |
| The Board meetings have concluded. A recording of the meetings is available below. Topic: SRP Public Price Process Board Meeting Organizational and Public Comment – Recording |
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| Date | Time | Location |
| Feb. 27 | 9:30 a.m. | Mohave Room: 1500 N. Mill Ave., Tempe, AZ 85288 |
| The Public Price Process Board meeting has concluded. A recording of the meeting is available below. Topic: SRP Public Price Process Board Meeting - Final vote by SRP Board – Recording |
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Get more information
Still have questions or ready to learn more? Explore SRP’s public pricing process resources.
Explore frequently asked questions
Find answers to commonly asked questions about the public pricing process.
See FAQsRead more about the public pricing process
Search through documents with more information about the public pricing process.
See documentsShare your feedback
We invite customers to provide their feedback online using the form below. If you have questions about the approved price plans, please contact SRP Customer Service at (602) 236-8888.
