"Contact" customer newsletter

Spring into energy efficiency

Spring season is upon us, and it’s the best time to tackle that home project you’ve been putting off. If you’re looking for ways to make energy efficiency improvements in your home, you can:

• Light up the savings: Replace bulbs around your home with LEDs based on your needs for color, temperature, brightness and more.
• Pump up the savings: Run your pool pump during off-peak hours with a timer, so you can keep your water clean while saving energy.
• Set up the savings: Smart thermostats can be set to automatically adjust the temperature in your house, optimizing efficiency.

Visit srp.net/tips to learn more ways to power up your home with efficiency, and find deals on some of these products and more at srpmarketplace.com.

Fix a Leak Week

According to the Environmental Protection Agency’s (EPA’s) WaterSense® program, the average household’s leaks can account for nearly 10,000 gallons of water wasted every year, and 10% of homes have leaks that waste 90 gallons or more per day. As one of the Valley’s leading suppliers of water and an EPA WaterSense partner, we promote Fix a Leak Week March 17–23. But remember that you can find and fix leaks inside and outside of your home to save valuable water and money all year long.

Common household leaks to look for:

• Worn toilet flappers: Old or worn flappers can cause leaks totaling thousands of gallons a year. Drop a few drops of food coloring in your toilet tank, wait 15 minutes and if the color seeps into the bowl without flushing, there’s a leak. Replace the flapper and/or internal toilet parts.
• Faucets, pipes and hoses: Fixing faucet leaks can save up to 140 gallons a week.
• Irrigation systems: Install a smart irrigation controller that automatically tailors watering schedules to weather, wind, rain and more. If you already have a smart controller, check its program settings.

For additional water-saving tips, visit srp.net/conservation.

Maricopa County Fair, $5 off admission discount

Scam Awareness

Did you know?

Since 1998, the first full week of March has been promoted as National Consumer Protection Week (NCPW), with a focus on protecting Americans from scams, identity theft and other unfair and fraudulent business practices. The week of March 2-8 marks the 27th annual NCPW, and SRP is proud to join forces with Utilities Against Scams.

Keep these tips in mind so you can easily spot a scam. Scammers will:

1. Pretend to be from SRP. It may even say it on the caller ID.
2. Threaten power disconnection. They’ll say they will turn off your power unless a payment is made, usually in an hour.
3. Require immediate payment. They’ll ask for payment with prepaid cards such as MoneyPak and Vanilla, with cryptocurrency or through a banking app such as Zelle.

SRP will never demand immediate payment, threaten same-day disconnection or accept prepaid cards or cryptocurrency as payment, whether over the phone or in person. Learn more tips to keep yourself safe at srp.net/scam.

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