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"Contact" customer newsletter

Read the November 2025 customer newsletter.

On this page:

    Decorate safely during the holidays

    • Don’t overload outlets or extension cords.
    • Check each set of lights, new or old, for broken or cracked sockets, loose connections or frayed or bare wires.
    • Indoors or out, use only lights and décor that have been tested for safety. They should have the Underwriters Laboratories (UL) label.

    For more tips, visit srp.net/holiday-lighting.

    Time for annual canal dry-ups

    Starting every mid-November, SRP dries up parts of our canals to conduct construction, cleanup and repairs. Dry-ups are vital for SRP to maintain our 131-mile canal system. It allows crews to remove silt and debris and examine and repair the concrete lining that helps prevent water loss.

    During the dry-ups, canal areas are often temporarily closed to the public. For your safety, please stay clear of any canal construction and maintenance that may be taking place and follow all warning signs.

    Learn more at srp.net/dryup.

    Shop Black Friday and Cyber Monday deals on SRP Marketplace™

    Take advantage of exclusive holiday deals on SRP Marketplace! Check out manufacturer discounts along with SRP rebates for savings on energy-efficient technology such as select smart thermostats, lighting and more. Visit srpmarketplace.com throughout November and check out all the early Black Friday and Cyber Monday deals.

    REMINDER: New rates effective with November billing cycle

    Pricing changes approved by the SRP Board earlier this year take effect with the November 2025 billing cycle. For details, visit srp.net/resprices.

    THANKSGIVING HOLIDAY HOURS

    All customers that have time-of-use price plans will enjoy off-peak pricing all day on Nov. 27 in observance of the holiday! Regular prices will resume on Nov. 28.

    Quarterly M-Power Contact newsletter

    Download the latest M-Power Contact newsletterDocument is a PDF to stay informed on SRP news.