Dispute resolution form

SRP is committed to achieving consumer satisfaction and providing quality customer service. To further these goals, SRP offers a responsive dispute resolution process through its Consumer Ombudsman Office. Please use the following form to initiate the dispute resolution process.

You will have the opportunity to review and edit all information you enter on this form prior to submitting your request.

Step 1 of 3: Enter dispute information

*Indicates a required field.

Customer's name


SRP power account number

SRP water account number
(enter as nnnnnnn)

*E-mail address

*Phone number

Mailing address
*Address line 1

Address line 2


*ZIP/postal code
(enter as: nnnnn or nnnnn-nnnn (US); ana nan (Canada))

*Please tell us about the problem