Contact customer newsletters

Para ver las ediciones más recientes de nuestro boletín informativo en español haz clic aquí.

October 2019

Predictable monthly payments

Managing your budget is easier when you know how much you'll pay. SRP Budget Billing™ balances the seasonal highs and lows of your energy bill for a more consistent monthly payment.

How does it work?

Your energy costs are averaged over the year, so you pay the same amount each month. Periodically, your usage will be reviewed and your monthly payment may be adjusted based on changes in usage or electricity rates.

What are my payments going to be?

If you have 12 months or more of billing history, you can view your estimated Budget Billing payment by logging in to your account at srpnet.com/myaccount. If you have less than 12 months of history, call (602) 236-8888 to get an estimated monthly payment based on various characteristics of your home. The best time to enroll is during the fall. Visit srpnet.com/budget to sign up.

 

ON-PEAK HOURS CHANGE NOV. 1

If you are on the SRP Time-of-Use, Electric Vehicle, Customer Generation or Residential Demand Pilot price plan, higher-priced (on-peak) hours are 5–9 a.m. and 5–9 p.m. Monday through Friday, November through April. If you participate in the EZ-3 plan, there is no seasonal change to on-peak times.

THANKSGIVING HOLIDAY HOURS

If you participate in the SRP Time-of-Use, EZ-3, Electric Vehicle (EV), Residential Demand Pilot or Customer Generation price plan, all hours Thursday, Nov. 28, will be lower-priced (off-peak) in observance of the Thanksgiving holiday. Regular prices will be in effect Nov. 29. For the EV Price Plan, super off-peak hours are in effect from 11 p.m. to 5 a.m. every day.

 

Did you know?

Got leaky ducts? You could be wasting over $200 per year.

If your home has a room that's too hot in the summer or too cold in the winter, the culprit may be a leaky air duct. SRP's Duct Test and Repair Rebate Program can help you identify places in your home where energy escapes and offers up to $400 for qualified testing and repairs.

Find a contractor at srpnet.com/ducts.

 

PLANT SOMETHING

As one of the Valley's leading suppliers of water, SRP is partnering with the Arizona Nursery Association to encourage you to experience what colorful, low-water-use plants can do for your landscape and your wallet. Visit a participating nursery through Nov. 23, 2019, and present this buy one, get one free coupon valid on 1-gallon lantana, hesperaloe or Texas sage. Offer available at these participating nurseries: Arcadia Color Garden, A&P, Berridge, Black Mountain, Elgin, SummerWinds, Treeland and Whitfill. Substitutions can be made pending nursery availability. One coupon per family. Coupon has no cash value.

For location details, visit plant-something.org/arizona.

Be sure to call Arizona 811 (formerly Arizona Blue Stake) prior to digging on your property. Accidents involving contact with underground electrical power lines not only can damage equipment but may also cause serious injury and even death.

Visit srpnet.com/811 to learn more.

 

CANAL CONVERGENCE

Looking for a great way to enjoy the fall weather? Join us Nov. 8–17 at the Scottsdale Waterfront for the annual Canal Convergence. Admission is free, and while you're there, you can check out the confluence of water, art and light. The beautiful displays share the story of how water has greatly impacted Arizona's history.

For more information on the Canal Convergence, visit canalconvergence.com.

 

Safety information for you

SAFETY TIP: If your trick-or-treaters will be walking along canals this Halloween, keep them safe by making sure they always stay a safe distance away from the edge.

October is National Fire Prevention Month. SRP Safety Connection™ and the Federal Emergency Management Agency (FEMA) urge you to protect yourself, your family and your property in the event of a fire. Prevention and planning are crucial to fire safety. FEMA suggests installing and testing smoke alarms; reviewing and practicing escape routes; and adding fire extinguishers at your home.

Go to srpnet.com/safety for more information to help keep you and your family safe.

 

SRP'S ELECTRIC VEHICLE EXPO

Have you been thinking of buying an electric vehicle (EV) but just aren't sure if it's right for you? Join SRP on Nov. 2 in Mesa to get the latest industry information on EVs, find out how plug-in vehicle costs compare to those of conventional vehicles, and sit in the newest EV models to hit the market.

Learn more at srpnet.com/EVexpo.

 

Arizona fall fest

Nothing celebrates Arizona better! The Arizona Fall Fest, presented by SRP, is the only exclusively Arizona festival of its size that brings people and local businesses together from across the state. The free Nov. 2 event is family-friendly (and dog-friendly) and showcases all things uniquely Arizona with more than 200 vendors representing Arizona’s favorite local businesses.

Attendees can enjoy food samples from some of the best local restaurants, chefs and food trucks; exclusive Arizona talent and live cultural performances on multiple stages; games and entertainment in the Sports Zone; and the official "Kid Zone," featuring crafts, games and activities for children and families.

Visit localfirstaz.com/fall-festival to learn more.

 

CHANGES TO CARD PAYMENT FEE

Beginning in November, if you pay your bill with a credit or debit card, the fee will increase from $1.90 to $2. To avoid this fee, sign up for SRP SurePay™ or make an eChex payment using your bank account.