Contact customer newsletters

Para ver las ediciones más recientes de nuestro boletín informativo en español haz clic aquí.

JANUARY 2021

WHAT ARE YOUR NEW YEAR'S RESOLUTIONS?

As one of the Valley�s leading suppliers of water, SRP encourages you to conserve our most precious resource. Here are some tips to get your 2021 started:

  • Convert grass to xeriscape (low-water-use landscaping).
  • Run the dishwasher and washing machine with full loads only.
  • Install water-saving aerators on all faucets.
  • Find and fix leaks � one drip every second adds up to 5 gallons per day.
  • Designate one glass for drinking water each day or refill a reusable water bottle to reduce the number of glasses to wash.

Learn more about water in the Valley at srpnet.com/waterfuture.

 

5 HEATING TIPS TO SAVE YOU MONEY

Even though your energy consumption may decrease during the winter months, there are still ways to save.

  1. Have your heating system serviced at least once a year to maintain its efficiency.
  2. Replace disposable air filters or clean permanent ones at least once a month.
  3. Set your thermostat between 68 and 70 degrees when you are home and at 65 degrees or lower when you are away
  4. Keep draperies open during the day to help let in the heat and close them at night to help retain the heat.
  5. Install weather stripping and seals around doors and windows. It minimizes gaps and reduces heat loss, helping you keep heating costs down and save energy.

To get more heating tips, visit srpnet.com/winter.


 

SHADE TREE WEBINAR EVENTS COMING

Spring is right around the corner and is one of the best times of year to plant trees in your yard. What�s even better is free trees! Join us at a Shade Tree webinar and receive up to two free shade trees for your home. Plus, you�ll learn how to best select, plant and care for your new shade trees and chat with our tree experts. The event is free to attend, but space is limited and fills up fast. Sign up at srpnet.com/shadetrees.

Upcoming Shade Tree Webinars:

Saturday, Feb. 13, 10 a.m.

Wednesday, Feb. 24, Noon

Saturday, March 6, 10 a.m.

 

INNOVATION CORNER: PARTNERSHIPS

Innovation is engrained in our DNA since offering reliable energy, water and customer choice is key to what we do. We always look ahead so that we�re ready for tomorrow, whether that�s a year from now, 10 years from now or even 100 years down the road.

We can�t do this work alone. We collaborate with community and utility industry partners who have the expertise and resources to carry out the necessary research. We�d like to highlight our key partners and the important roles they play:

  • Arizona State University has partnered with SRP for nearly 40 years and was key in the SRP Flowtography� project, a unique solar-powered camera system that is used on the Salt and Verde watersheds to collect river and streamflow data. These cameras take pictures every 15 minutes, 24 hours a day, seven days a week, to help SRP estimate the water flowing toward SRP�s reservoirs.
  • SRP has been partners with Northern Arizona University for several years, and the two are currently working together on a project that seeks to understand the drivers of �species composition� both before and after removal of natural wildfire in the mixed conifer forests of the Mogollon Rim.
  • The University of Arizona has partnered with SRP on many projects, and the two are currently conducting a comprehensive analysis of water and energy use in data centers. The project will correlate water and energy data with weather information to establish seasonal patterns in an effort to determine reduction and reuse opportunities.
  • SRP is a founding member of the Electric Power Research Institute (EPRI), an independent nonprofit organization that conducts research, development and demonstration projects for the benefit of the public. SRP is currently participating in 53 EPRI programs, including a current project to develop a computer application to identify the optimal settings for customers� solar system inverters to maintain grid reliability.

This is the second article in a seven-part series that will run through June 2021. Each article will highlight ways SRP is innovating for the future.

 

DID YOU KNOW?

TREES NEAR POWER LINES

Trees can create safety hazards when they grow too close to power lines. To avoid these hazards, follow these suggestions from experts at SRP. Before planting a new tree, find out its mature height and spread and locate it at least 10 feet away from overhead power lines. Be sure to stay safe and call 811 prior to digging. This call lets local utilities know to mark the location of existing underground lines before you dig.

Go to srpnet.com/treeprune for more details.

 

ECONOMY PRICE PLAN POLICY UPDATES

In early January, SRP will resume standard payment policies, including disconnects for nonpayment, for Economy Price Plan (EPP) customers. EPP customers with a past-due balance have been put on a payment plan that will allow them to pay off their balance over time. If enrolled, you will see the details of the plan on your January bill. If the payment plan is broken, service may be disconnected starting Jan. 12.

We want you to know that we�re here to help! Our resource counselors work closely with community action agencies to assist customers with possible utility assistance as well as other critical needs, such as food and housing costs. Don�t hesitate. Call us today at (602) 236-8888.

 

FINANCIAL FLEXIBILITY WITH SRP

If you�re having trouble paying your bill for any reason, please reach out to us right away. SRP has programs to help, such as the Economy Price Plan discount.

Eligible customers can receive a $23 monthly discount year-round that will be applied as a credit to your account. To learn more about the plan, confirm eligibility and enroll, visit srpnet.com/economy or call (602) 236-8888.

 

CANAL DRY-UP SAFETY

Through early February, SRP will be draining sections of the canal system to inspect, clean and repair canal infrastructure. For your safety, obey all signage and honor barricades along canal banks. Under no circumstances should you enter the canals.

To learn more about the canal dry-up period, visit srpnet.com/dryup.