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JULY 2020

JULY IS SMART IRRIGATION MONTH

As one of the Valley’s largest suppliers of water, SRP reminds you that July is typically the month of peak water demand for landscapes in Arizona. The Irrigation Association named July Smart Irrigation Month to increase awareness about simple practices and innovative technologies for homeowners. The following tips can help you save money, save water and see better results:

  • Turn on your irrigation system and walk around the yard to look for emitters or sprinkler heads that are broken, clogged or misaligned.
  • Install a WaterSense®-labeled smart irrigation controller that uses local weather information and site conditions to automatically adjust watering schedules.
  • Convert sprinkler nozzles to rotating nozzles, which spread heavy droplets of water at a slower pace, making them more targeted and effective.

For water-saving tips, visit srpnet.com/conservation. For a link to the month’s outdoor watering guidelines on the 1st of the month, text WHENTOWATER to 33222*.

*SMS text alerts are managed by the Arizona Municipal Water Users Association (AMWUA).


CONVENIENT WAYS TO RECEIVE AND PAY YOUR BILL

Can I receive my bill electronically?
Enjoy the convenience of paperless billing with SRP eBill™. You’ll receive a reminder each month when your statement is ready to be viewed online and easy access to billing statements for up to three years. Sign up at srpnet.com/ebill.

What payment options does SRP offer?

Pay by check: eChex is a free service that allows you to make a payment anytime from anywhere. eChex payments can be made online through SRP My Account, with the SRP Power mobile app and over the phone with an SRP representative.

Automatic payment: SRP SurePay™ is a free service that allows you to pay your bills automatically from a bank account of your choosing.

Pay by credit or debit card: Payments can be made with a credit or debit card. These payments are processed by Paymentus, which accepts a maximum payment of $750 and charges a $2 processing fee per transaction.

To learn more about these payment options, visit srpnet.com/billing.

Can I make payments through the SRP Power mobile app?

The SRP Power mobile app allows you to view your balance and make payments quickly and securely from your checking account. You can save your bank account information and schedule future payments. You can also set up notifications to inform you when your bill is ready. To learn more, visit srpnet.com/powerapp.

Can I choose when my bill is due?

SRP Custom Due Date™ lets you choose a due date that works best with your schedule. The date you select becomes the date your SRP payment is due. Sign up for Custom Due Date at srpnet.com/cdd or by calling us at (602) 236-8888.


 

WE ARE GIVING AWAY ENERGY SAVINGS

Another summer is upon us and SRP wants to continue our “Summer of Savings” promotion and help you save money on your energy bill. Starting in mid-July, take advantage of our energy-saving online tools and resources and get rewarded with an entry code to win big prizes. Last summer we gave away over 100 smart thermostats, 1,500 LEDs and an energy efficiency appliance package. Through Sept. 7, residential power customers can collect entry codes to increase their chances of winning LED bulbs, a smart thermostat or even a grand prize ENERGY STAR® appliance package valued at over $5,000.

For details on how to enter, visit srpnet.com/summer. The more codes you find, the more chances you’ll have to win!

 

DO YOU HAVE A SAFETY NET?

The SRP Safety Net program lets SRP customers choose someone to notify if their electric bill becomes past due. Keeping family or close friends informed is one more way we can help protect our customers from disrupted service. Add someone to your Safety Net today, or ask an SRP customer to add you to theirs.

Visit srpnet.com/safetynet to learn more and sign up.

SRP Safety Net is a notification service. Safety Net contacts do not have access to customer accounts.


WHAT YOU SHOULD DO IF YOU SEE A DOWNED POWER LINE

Storms bring lightning, flooding, wind and dust that can cause power outages and downed power lines. If you happen to be away from your home during a storm and encounter a downed power line, here are some tips to stay safe:

  • DO NOT touch downed power lines or try to move them.
  • Stay at least 100 feet away from downed lines, as electricity can travel through the ground.
  • Call 911 to report locations of downed power lines. SRP, along with area police and fire departments, will respond with urgency to these situations.
  • Should a line fall on your car, stay inside the car until professional help arrives. If your vehicle catches fire, avoid making contact with the vehicle and the ground at the same time. Jump from the vehicle, landing with both feet together; this stance will improve the odds of electricity traveling through one foot and out the other instead of running through the rest of your body. Hop away until you are 100 feet from the vehicle.

For more storm safety tips, visit srpnet.com/stormsafety.

 

FINANCIAL FLEXIBILITY WITH SRP

If you’re having trouble paying your bill for any reason, please reach out to us right away. SRP has programs to help, such as the Economy Price Plan discount.

Eligible customers can receive a $23 monthly discount year-round that will be applied as a credit to your account. To learn more about the plan, confirm eligibility and enroll, visit srpnet.com/economy or call (602) 236-8888.

 

DID YOU KNOW?

In times of need, the Crisis Response Network and 2-1-1 Arizona help you easily connect to health and human services available in our community. Here is a list of available services:

  • Housing and shelter
  • Veteran and military services
  • Domestic violence and human trafficking
  • Mental health and support groups
  • Health and dental
  • Substance use disorders
  • Employment services
  • Individual and family services

Visit 211arizona.org for more information. In addition to AZ211, SRP has mane programs and resources in place to assist you. Please call us 24/7 at (602) 236-8888 if you are experiencing difficulty paying your electric bill.