Proposed changes to residential price plans
SRP is opening a public pricing process on Dec. 2, 2024. Explore the proposed changes to plans.
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Proposed changes to residential price plans
This proposal increases average residential bills by 3.5% ($5.61 per month), though actual impacts will vary by price plan and usage.
- 3.4% average increase ($5.51 per month) for residential customers without solar
- 5.5% average increase ($7.39 per month) for residential customers with solar
This proposal introduces two new time-of-use (TOU) plans, available to all residential customers, with 8 AM – 3 PM super off-peak prices that are more than 50% lower than basic plan prices, and designed to offer savings to customers who can shift energy usage:
Plan Structure | SRP Conserve 6-9 p.m. and Save (E-28) | SRP Manage Demand 5-10 p.m. and Save (E-16) |
Super Off-Peak | 8AM-3PM | 8AM-3PM |
On-Peak | 6-9PM | 5-10PM |
Average Demand Charge | N/A | Yes |
Your monthly service charge (MSC), which helps cover costs of customer service, billing, and your connection to the grid, is $20.00 today (or perhaps $32.44 or $45.44 if you’re a solar customer). This proposal includes a tiered MSC for all price plans:
- If you’re in a multi-family home (apartment, condo, townhome), it stays at $20.00
- If you’re in a typical single-family home, it is $30.00
- If you’re in a home with a very large electric service entrance, it is $40.00. About 3% of SRP residential customers fall into this category.
This proposed change to the MSC is factored into the average residential bill increase of $5.61.
This proposal also includes an expansion to, and increase of, our limited income discount, making an estimated 100,000 + more customers eligible for a $25 a month credit through the Economy Price Plan. Learn more about the MSC and determine which Tier you are in, click here.
Under this proposal, to simplify our pricing, current TOU price plans will stop being offered to new customers and will be eliminated by November 2029. If you are on one of those plans, you can stay on that plan until it’s eliminated, or you can switch to one of our two new options starting in November 2025. We will continue to offer our Basic plan (E-23) and M-Power plan (E-24).
Explore ways to save
We offer a variety of solutions to help you lower your energy costs and manage your bill.
Set up a payment plan or bill extension
If you have a past-due balance, call SRP at (602) 236-8888 to explore payment plan options. You can also request an extension through SRP My Account™.
Request an extensionSave $276 on the Economy Price Plan
Eligible customers can receive a $23 monthly discount on their SRP electric bills through the Economy Price Plan – that's $276 a year.
See if you qualifyPay as you go and save with SRP M-Power®
With flat-rate pricing you pay upfront, customers on the SRP M-Power plan save an average of 12% compared to those on other SRP plans who get monthly bills.
See detailsUncover energy savings in your home
A virtual or in-person SRP Home Energy Assessment™ provides personalized energy-saving advice. You’ll also get up to $250 worth of free energy-saving products.
Schedule an assessmentGet more information
Still have questions or ready to learn more? Explore SRP’s public pricing process resources.
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Find answers to commonly asked questions about the public pricing process.
See FAQsRead more about the public pricing process
Search through documents with more information about the public pricing process.
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